Registration

Step 1

This email address will be your Username and will be used to communicate your One Time Pin (OTP) and other important information relating to your dispute cases.

* Email Address

Step 2

We have emailed your One Time Pin (OTP) to

If this email address is incorrect, please go back to Step 1 and provide the correct email address

The email was sent from Experian Consumer Support: noreply@mosaic.experian.com.au

Please check your ‘junkmail’ folder or request a new OTP if you haven’t received the email

* One Time Password(OTP)

Step 3

First Name

Middle Name

Last Name

Please provide at least a first name or last name in the fields above

* Date of Birth

Australian Driver's License No.

* Current Address

* House/Unit number and street name

Suburb

* State

Overseas State

* Postal Code

Country

Previous Address

* House/Unit number and street name

Suburb

* State

Overseas State

* Postal Code

Country

Please select only one identification option
Please ensure that the personal information you supplied above matches exactly to the ID document you select to use as verification

* Select Identity Proof

* State Issued

* Driver's License Number

No spaces or special characters

* Driver's License Card Number

No spaces or special characters

* Driver's License Expiry Date

* Passport Number

No spaces or special characters

* Passport Expiry Date

* Centrelink Card Type

* Customer Reference No.

Upper case only, no special characters or spaces

* Centrelink Card Expiry Date

* Medicare Card Type

* Medicare Card Number

Numbers only, No spaces or special characters

* Medicare Card Expiry Date

* Individual Reference Number

I confirm that I am authorised to provide the personal details presented and I consent to my information being checked with the document issuer or official record holder via third party systems for the purpose of confirming my identity

Step 4

Your registration has been unsuccessful. This may be because:

Experian does not hold any credit information for you.
We were unable to match your details to our database using the Personal Information you supplied.

You may choose to:

Step 4

Password Requirements:
Minimum 8 characters

Must have at least 1 alphabet, 1 number, 1 uppercase or special character

Cannot be your email address/user name

Cannot have 3 consecutive repeating characters

Username

* Password

* Repeat Password